Cheetah Privacy Policy – Your Data, Your Trust

Effective Date: [11-08-2025]
Last Updated: [11-08-2025]

At Cheetah, Africa’s leading smart mobility and cashless transport payment platform, your privacy is our top priority. Whether you’re a commuter, driver, or transport operator, we are committed to protecting your personal data and being transparent about how we use it.

This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe — so you can travel, pay, and manage trips with complete peace of mind.

Why Your Privacy Matters at Cheetah

In today’s digital world, transport platforms like Cheetah rely on data to give you real-time updates, accurate fare calculations, and seamless mobile payments. But with that comes the responsibility to keep your information secure.

By understanding our privacy practices, you can feel confident every time you book a ride, top up your wallet, or check your trip history.

1. What Information We Collect

When you use Cheetah, we may collect:

Personal Details

Your name, email, and phone number
Identification details (for account verification where required)
Mobile money or payment details (processed securely)

Trip & Payment Data

Your ride history (date, time, origin, destination)
Fare amounts and payment confirmations
Bus, taxi, and tricycle trip records

Device & Technical Information

Your device type, operating system, and app version
IP address and browser details
GPS location (if enabled) for better route planning and real-time updates

2. How We Use Your Data

Cheetah uses your data to:

Deliver fast, secure, and reliable transport services
Process digital fare payments instantly
Send real-time travel alerts
Improve route efficiency and reduce waiting times
Comply with legal and transport regulations

3. Who We Share Data With (and Why)

We do not sell your personal information.
We may share your data only with:

Payment providers for transaction processing
Transport operators for trip management
Legal authorities when required by law
Technology partners who help run Cheetah’s platform securely

4. How We Keep Your Data Safe

We use industry-leading security measures to protect your information:

Encrypted transactions with SSL/TLS technology
Secure payment gateways for all transactions
Multi-layer access controls to prevent unauthorized access

5. Your Rights as a Cheetah User

Depending on your country, you may have the right to:

View your personal data
Request updates or corrections
Ask us to delete your data
Withdraw your consent for certain processing
File a complaint with a data authority

To exercise your rights, email us at privacy@cheetah.com.ng

6. Cookies & Tracking

Like most platforms, Cheetah uses cookies to:

Remember your settings
Improve app and website performance
Analyze usage trends for better services

You can manage cookie preferences in your device or browser settings.

7. Children’s Privacy

Cheetah’s services are designed for users 18 years and older. We do not knowingly collect data from children.

8. Updates to This Privacy Policy

We may update this page from time to time. Any changes will be posted here with the latest “Last Updated” date so you can stay informed.

Contact Cheetah

Have questions about your privacy?
Cheetah Mobility Ltd
Website: https://cheetah.com.ng/
Email: privacy@cheetah.com.ng